Privacy Policy

Hoosier Built Painting, LLC

Last Updated: April 24, 2026

Contents

Hoosier Built Painting, LLC ("we," "our," or "us") is a licensed and insured painting contractor serving Central Indiana. This Privacy Policy explains how we collect, use, disclose, and protect information you provide when visiting hoosierbuiltpainting.com or when contacting us to request estimates, use our Paint Visualizer tool, or engage our services. By using this website or submitting any form, you agree to the terms of this Privacy Policy. We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

• Contact Information: Name, phone number, email address, and property address submitted through quote request forms, contact forms, or direct communication.
• Project Details: Information about your painting or flooring project, including scope, color preferences, photos, and notes you voluntarily share.
• Paint Visualizer Data: Images you upload to our Paint Visualizer tool and color selections made within the tool. These are used solely to power the tool's functionality.
• Usage Data: Standard analytics data including pages visited, time on site, browser type, device type, IP address, and referring URL — collected via cookies and analytics platforms.
• Communications: Records of emails, form submissions, SMS messages, and phone calls you initiate with our team.

We use the information we collect to:

• Respond to quote requests and schedule on-site consultations
• Communicate project updates, timelines, and follow-ups
• Send appointment reminders and service-related SMS notifications
• Send occasional promotional offers (you may opt out at any time)
• Improve our website experience and understand visitor behavior
• Operate and improve our Paint Visualizer tool
• Comply with applicable legal obligations

We will never use your information for purposes inconsistent with this policy without your prior consent.

To operate our business and deliver services to you, Hoosier Built Painting works with trusted third-party platforms. By using our website and services, you acknowledge and agree that your information may be processed by these providers as necessary to deliver the service:

• Socially Versed (sociallyversed.com) — Our digital marketing and content operations partner. May handle contact and lead data for marketing and communication purposes.
• Twilio, Inc. — Our SMS delivery provider. Used to send appointment confirmations, scheduling reminders, estimate follow-ups, service updates, and occasional promotional offers to customers who have explicitly opted in via our website forms. Twilio processes your phone number solely to deliver messages on our behalf. Your number is not sold or shared with third parties for marketing. Message and data rates may apply. Reply STOP to opt out. View Twilio's privacy policy at twilio.com/legal/privacy.
• Base44 — The application platform powering our website, Paint Visualizer, and client portal. Your data is stored and processed within Base44's infrastructure. View Base44's privacy policy at base44.com.
• Google Analytics / Google Ads — Used for website traffic analysis and ad performance tracking. Data is aggregated and anonymized.
• Other Third Parties — We may use additional platforms for scheduling, CRM, email delivery, and payment processing. All providers are contractually required to handle your data securely and only for the purposes we specify.

Each of these providers operates under their own privacy policies. We encourage you to review them. Hoosier Built Painting is not responsible for the data practices of third-party services.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

• Message Types: Appointment confirmations and reminders, service updates, estimate follow-ups, project status notifications, and occasional promotional offers.
• Message Frequency: Varies based on your interaction and project stage. Typically up to 5 messages per month.
• Costs: Message and data rates may apply based on your mobile carrier plan.
• Opt-In Confirmation: After opting in, you will receive a confirmation text: "Hoosier Built Painting: You're now opted in to receive texts from us about your project. Msg & data rates may apply. Reply STOP to opt out, HELP for help."
• Opt-Out: Reply STOP at any time to unsubscribe from all SMS messages. You will receive a final confirmation text and will not receive further messages.
• Opt-In Keywords: You may also text START, YES, or OPTIN to our number to subscribe.
• Help: Reply HELP for assistance or contact us at 317-300-4745 or sales@hoosierbuiltpainting.com.
• SMS Provider: SMS messaging is sent via Twilio, Inc. (twilio.com). Your phone number is never sold or shared with third parties for their own marketing purposes.
• No Third-Party Sharing: SMS opt-in data and consent are not shared with any third party for marketing purposes.

SMS messaging is powered by Twilio, Inc. For more information on Twilio's data practices, visit twilio.com/legal/privacy.

Our website uses cookies to improve functionality and analyze traffic:

• Essential Cookies: Required for basic site functionality.
• Analytics Cookies: Help us understand site usage (Google Analytics). Data is aggregated and anonymous.
• Marketing Cookies: Track ad campaign performance (Google Ads). No personally identifiable data is shared externally.

You may manage or disable cookies through your browser settings. Disabling cookies may limit certain site features.

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security and encourage you to avoid sharing sensitive financial information through our website forms.

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, maintain business records, or comply with legal obligations. You may request deletion of your data at any time by contacting us.

Our website may contain links to third-party sites including Google Reviews, social media platforms, and partner sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

You have the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing emails or SMS at any time
• Withdraw consent where consent is the basis for processing

To exercise any of these rights, contact us at sales@hoosierbuiltpainting.com or call 317-300-4745. We will respond within a reasonable timeframe.

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information through our site, contact us and we will promptly delete it.

We may update this Privacy Policy periodically. When changes are made, the "Last Updated" date at the top of this page will be revised. Continued use of our website after updates are posted constitutes your acceptance of the revised policy.

For questions, concerns, or requests related to this Privacy Policy, contact:

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